Frequently Asked Questions (FAQs)
Who can benefit from counselling?
Counselling can benefit adults, adolescents, and learners who are experiencing emotional distress, stress, anxiety, low mood, life transitions, or who wish to develop greater self-awareness and coping skills.
Is counselling confidential?
​Yes. Confidentiality is a core ethical principle in counselling. Information shared in sessions is kept private, except in situations where there is a legal or ethical duty to disclose (for example, risk of harm to yourself or others).
What is an HPCSA Registered Counsellor?
A Registered Counsellor is a mental health professional registered with the Health Professions Council of South Africa. Registered Counsellors are trained to provide preventative, short-term, and supportive counselling services within a defined scope of practice.
Registered Counsellor vs Psychologist – what is the difference?
Registered Counsellors focus on short-term, preventative, and supportive interventions, psychoeducation, and certain psychometric assessments. Psychologists typically provide longer-term psychotherapy, diagnosis, and a wider range of psychological assessments. Both play important and complementary roles in mental health care.
What is your cancellation policy?
Appointments should be cancelled with at least 24 hours' notice. Late cancellations or missed appointments may be charged at the full session fee.
What are your fees?
This is a fully cash-based practice and all sessions are to be privately paid at the end of every session. As a cash practice you are responsible for settling your account with me in full. You can then use your receipt to claim back from your medical aid. Please check with your medical aid for more information on what your plan covers for counselling and if there are any limits or specific requirements.
Fees and services include:
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Individual counselling: R650 per 50-minute session
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Group counselling: Fees for group counselling sessions will be shared on our social media platforms. Please contact us directly for further information.
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Subject choice assessment: R2 200
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Career guidance assessment: R2 200
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School readiness assessment: R1 500
How do I book an Appointment
You can reach out via the book a session button on this website to arrange a convenient time. Alternatively, please feel free to send me a message on WhatsApp (061 048 9172) or email me at counselling.zoecootee@gmail.com